Amazon spokesman Drew Herdener said yesterday the company is fixing the “glitch” that removed the sales ranking from what they now say was 57,310 books worldwide. Without explaining the error itself (or the provocative customer service e-mail) any further, Herdener admitted, “This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection.” He says that affected books were in “broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also […]
