Steel yourself for what may be one of the most tedious yet important stories we have filed yet on the agency model. The scintillating subject matter: sales taxes. As we’ve mentioned in passing previously, one of the biggest transitional issues for the companies moving to an agency model across their account base is grappling with the new sales tax obligations. As Kobo evp Michael Tamblyn confirms, “of all the points of negotiation, issues related to sales tax were by far the most complex and the area of greatest concern for publishers once we got past the establishemnt of new agency […]