Flat World Knowledge vp Michael Boezi posted a letter to customers about their recent decision to abandon free browser-based access to their textbooks. They write: “As we struggled with the decision, we realized the timing would be an issue for instructors who had made their spring book selections based on free access. We understand your disappointment and frustration. But after analyzing our fall results, it was necessary to implement the change effective January 1, 2013.” He says their “business is viable and growing” though the previous statement makes it sound like they are under some stress, and adds “we stubbornly […]