Penguin Random House has been working to overcome widespread systems issues at their Westminster, MD facility since early Tuesday morning that interrupted key internal resources, including order processing, as well as many of the company’s web sites. Ironically, the outages aligned with the UK launch of their new consumer-facing website Wednesday, even as the corporate UK site was down. (That site is live again now.) Penguinrandomhouse.com, the global corporate site and a wide variety of other sites run out of the US — including the company’s intranet — remain offline as we write this Wednesday morning. For better or for worse, […]
