Indigo ceo Heather Reisman spoke to BNN Bloomberg as part of the groundbreaking ceremonies for the University of Toronto’s Schwartz Reisman Innovation Centre, funded by a $100 million donation from Reisman and her husband Gerry Schwartz. Reisman is more candid than she has been during recent Indigo investor calls in acknowledging that the first phase of the bookseller’s transformation is played out and more dramatic changes are needed. “As many people know, we started a big transformation a few years ago and we had really good success with it. And then we ran pretty much into what I call a […]