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Authors Demand Audible Stop Aggressive Exchange Policy that Reduces Earnings

November 23, 2020
By Michael Cader

Following an accounting adjustment in October, authors who produce and sell their own audiobooks through Audible’s ACX became aware of the significant extent to which “returned” and “exchanged” audiobooks — encouraged by Audible itself — have been cutting into their proceeds. Returns and exchanges turned out to comprise “15% to 50% or more of lost sales over time” for many authors. One author, Susan May, published a lengthy post about her experience. More authors have traded stories and strategies in a Facebook group “to come together to persuade ACX & Audible to give us a fair deal on our audiobooks.” […]

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Filed Under: Audio, Authors

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