Following a ransomware attack over a week ago (on the weekend of August 20-21), Baker & Taylor’s systems have been down, and remain so on Monday morning. The outage has been widespread: Title Source 360 and EDI have been inaccessible (and even their phone systems were down), with the company unable to process orders to library customers as a result. In the latest update, the company said: “We want to take this opportunity to thank you again for your continued patience and cooperation as we deal with the service disruption we’ve been experiencing. We know that it has been frustrating, […]