In a win for authors and publishers, Amazon will adjust its ebook return policy to restrict returns on books that have been more than 10 percent read. The Author’s Guild and the UK Society of Authors advocated for the change with Amazon’s senior executive team. The AG writes that the new policy will take effect by the end of the year: “Any customer who wishes to return an ebook after reading more than 10 percent will need to send in a customer service request, which will be reviewed by a representative to ensure that the return request is genuine and […]
