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Indigo Remains Offline After Cybersecurity Incident

February 14, 2023
By Katy Hershberger

Indigo Books & Music’s website remains down after the company experienced a cybersecurity incident on Feb 8. According to the Vancouver Sun, stores can now process cash, debit, and credit card transactions, but aren’t able to process returns or gift card purchases. In a call with investors on Friday, cfo Craig Loudoun said the security breach “result[ed] in internal operational disruptions and service disruptions to both ecommerce and retail channels. The company is working alongside third party experts to resolve the situation and to understand if customer data has been accessed. Indigo’s main priorities are to protect customer data, limit […]

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