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February 17, 2023By Katy Hershberger

Indigo’s In-Store Processes Return After Cybersecurity Incident

February 17, 2023By Katy Hershberger

After a cybersecurity incident felled its website and many in-store services on Feb. 8, Indigo announced on social media that stores can now process all forms of payment, as well as returns and exchanges. The company put up a placeholder site where customers can browse books and other merchandise that’s available in store, but the site can’t accept purchases or check the status of previously-placed online orders. The Indigo app is also unavailable. In an FAQ on the website, the company said their investigation “has found no indication” that customer data, including credit card information, was compromised. The company does […]

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Filed Under: Bookstores

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