Booksellers in the UK have reported “huge delays,” inconsistent service, and titles on backorder this summer, caused by disruptions at Harper UK’s new warehouse and PRH UK’s The Book Service (TBS). The Harper warehouse opened on June 9 in Robroyston, Scotland. The Bookseller reports that “the problems at Robroyston arose due to system issues, which affected the dispatch rates,” and new systems have since been implemented, improving the situation. The publisher said, “Our team has been dedicated to identifying and resolving the key issues and understand the impact they have had on those directly affected. We now have a much clearer […]
